As a professional fiber optical cable factory, based on our more than 20 years of production and export experience, we have summarized some issues that customers often pay attention to. Now we summarize and share them with you. At the same time, we will also provide professional answers to these questions for you:
1. Can I have my unique design(colors, marks, etc)?
Of course, we support OEM.
2. Can I have a custom cable designed and sample order?
We provide design service for all clients.
MoQ of sample order is subject to the specific design.
3. How is package? May i have custom package?
Our commonly used packaging types include: carton packaging, wooden reel packaging.
Yes, custom package with your authorized company & product information is easy.
4. How long is your delivery time?
5-10 days if the goods are in stock.
2-3 weeks if the goods are not in stock, mostly depends on quantity and production plan.
5. What’s the order processes?
Custom – custom fiber cable specification communication, confirmed
Samples – Check referential sample picture or ask for free sample
Order – Confirm after specifications or samples
Deposit – 30% deposit before mass production
Production – Manufacturing in process
Remaining payment – Balance before shipment after inspection
Package & Delivery arrangement
After-sale services
6. Do you have a price list?
No, almost of our fiber optic cables are customized products, so we do not have a price list.
7. What other service you also offer?
We provide our clients one-stop solution in fiber optic cable custom design, production, packing and shipping solutions .
8. What is your terms of payment?
Full payment for order under $5000.
30% T/T in advance, balance before shipment for order above $5000. If you have another question, please feel free to contact us.
9. Sample free or needed to pay first?
No, all the fiber cable samples supplied from GL Fiber are free, you only need to pay for the express cost.
10. What is your shipping method?
Express for samples or small trial order, such as Fedex, DHL, UPS, etc.
Shipping by sea for regular operations.
11、How much does a fiber drop cable cost?
Typically, the price per fiber optic cable ranges from $30 to $1000, depending on the type and quantity of fibers: G657A1/G657A2/G652D/OM2/OM3/OM4/OM5, jacket material PVC/LSZH/PE, length, and Structural design and other factors affect the pricing of drop cables.
12、Will fiber optic cables be damaged?
Fiber optic cables are often classified as fragile, just like glass. Of course, the fiber is glass. The glass fibers in fiber optic cables are fragile, and while fiber optic cables are designed to protect the fibers, they are more prone to damage than copper wire. The most common damage is fiber breakage, which is difficult to detect. However, fibers can also break due to excessive tension during pulling or breaking.
12、How do I know if my fiber cable is damaged?
If you can see a lot of red lights, the connector is terrible and should be replaced. The connector is good if you look at the other end and only see the light from the fiber. It's not good if the whole ferrule is glowing. The OTDR can determine if the connector is damaged if the cable is long enough.
13、How to test fiber optic cable?
Send the light signal into the cable. When doing this, look carefully at the other end of the cable. If the light is detected in the core, it means the fiber is not broken, and your cable is fit for use.
14、How deep is the cable buried?
Cable Depth: The depth to which buried cables can be placed will vary depending on local conditions, such as "freeze lines" (the depth to which the ground freezes each year). It is recommended to bury fiber optic cables to a deep/coverage of at least 30 inches (77 cm).
15、What is the difference between external fiber cable and indoor fiber cable?
The main differences between external (outdoor) fiber optic cables and indoor fiber optic cables relate to their construction, environmental resistance, and installation requirements
If you have other question on our fiber optic & cable products, pls feel free to contact our technical or sales team, Or chat with us on Whatsapp: +86 18508406369.